Terms and Conditions of
Expert Hour Service
These Terms and Conditions of Expert Hour Services (“Expert Hour Services”) are modified and are incorporated into the End User Agreement as an Addendum (“Addendum”) by and between the End User (“End User”) or Customer (“Customer”) each individually (“you”, “your”) and Salto X OÜ, registry code 16360806, VAT number EE102439757, registered at Estonia, Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 60a/8, 10412 (“we”, “us”, “our”, “Salto X”) and contains additional terms in connection with our educational Expert Hour Services. All capitalised terms not defined in this Addendum have the meaning assigned to them in the End User Agreement or Customer Agreement.
For a mutual understanding, this Addendum covers information about the Expert Hour Service and the responsibilities of Salto X, along with your responsibilities as a recipient of the Expert Hour Service. Expert Hour Service is included within the definition of “Content” under the End User Agreement or Customer Agreement.
WHAT WE WILL DO AND NOT DO
If you have decided to acquire our Expert Hour Services on your own, we will work with you to educate and inform you about the consequences of your equity decisions.
Depending on which Expert Hour Services you have chosen, it may include, without limitation, 1-on-1 sessions, online tools, and other activities designed to promote learning related to your situation.
We don’t provide legal, tax, accounting or financial advice.
Our Expert Hour Services does not include tax, legal or investment advice, nor does it include the preparation or submission of any individual’s taxes or the representation of any individual before a state authority. Salto X will make no audit or other substantiation/verification of your submitted data but may need to ask you more questions for clarification when documents or information appears to be missing, incomplete or inconsistent in order to provide the Expert Hour Services. Salto X encourages you to work closely with your own attorney, accountant, tax adviser and other appropriate professionals in addition to receiving the Expert Hour Services.
It is important that you understand that Salto X is not a regulated law firm, tax adviser or investment firm. The responses you get via Expert Hour Services don’t qualify as legal, tax or investment advice and are intended as general guidance to help you make informed choices on the Platform and make you aware of general legal considerations related to your query.
If you remain uncertain, you must verify the information we provide with a qualified professional, such as a qualified and regulated legal, tax, accounting, or financial professional in your jurisdiction. If you do not know of a qualified and regulated person or firm, we can suggest a number of partner firms and professionals we know in your jurisdiction, subject to their terms and conditions and fees, to provide these services.
For the avoidance of doubt:
- The Platform and the Expert Hour Services should not be used as a substitute for advice from qualified legal, tax, accounting, or financial professionals relevant to the jurisdiction in which you or your company are operating.
- Whilst we deny that any legal responsibility arises when you use the Platform or our Expert Hour Services, in the event we are wrong, we exclude all legal responsibility and costs for reliance placed by anyone on the Platform or our Expert Hour Services.
WHAT WE WILL NEED YOU TO DO
You may be required to Sign Up to Salto X Platform to access and use certain features of the Expert Hour Services. If you choose to use the Expert Hour Services, you agree to provide and maintain true, accurate, current and complete information about yourself within your Salto X profile account or as requested by Salto X’s specialists.
Modifications to Expert Hour Services: Salto X reserves the right to modify or discontinue, temporarily or permanently, the Expert Hour Services (or any part thereof) with or without notice. You agree that Salto X will not be liable to you or to any third party for any modification, suspension or discontinuance of the Expert Hour Services. The speciality, areas of expertise, experience levels, and availability of Salto X’s specialists are subject to restriction and change without notice.
FEES
The Expert Hour Services is being offered for a fee (“Fees”). These Fees are clearly specified on Salto X Platform, as well as during the Order confirmation or on the invoice and are covered by you. Once payment of the Fees has been successfully processed, access to the paid Expert Hour Services will be granted.
DISCLAIMER, LIMITS OF LIABILITY
YOU ACKNOWLEDGE THAT YOU ALONE ARE RESPONSIBLE FOR DETERMINING THE SUITABILITY OF YOUR INVESTMENTS, TAX, AND FINANCIAL SITUATION IN LIGHT OF YOUR PARTICULAR CIRCUMSTANCES. YOU UNDERSTAND THAT SALTO X ASSUMES NO RESPONSIBILITY FOR SUCH DETERMINATION AND AGREE THAT SALTO X AND ANY ITS AFFILIATES WILL HAVE NO LIABILITY WHATSOEVER FOR THE RESULTS OF YOUR INVESTMENT, TAX AND LEGAL STRATEGIES, TRANSACTIONS, AND DECISIONS.
YOU AGREE AND UNDERSTAND THAT THE EXPERT HOUR SERVICES PROVIDED DURING A ONE-ON-ONE SESSION OR OTHER DELIVERY METHOD, IS BASED ON THE FACTS PROVIDED TO US AND ON CURRENT LAWS, INCLUDING JUDICIAL AND ADMINISTRATIVE INTERPRETATION. YOU FURTHER UNDERSTAND THAT LAWS ARE SUBJECT TO CONTINUAL CHANGE, AT TIMES ON A RETROACTIVE BASIS AND MAY RESULT IN INCREMENTAL TAXES, INTEREST OR PENALTIES. SHOULD ANY INFORMATION AND FACTS PROVIDED BY YOU TO SALTO X BE INCORRECT OR INCOMPLETE, OR SHOULD THE LAW OR ITS INTERPRETATION CHANGE, OUR PROVIDED GUIDANCE MAY BE INAPPROPRIATE. WE ARE NOT RESPONSIBLE FOR UPDATING OUR GUIDANCE FOR CHANGES IN LAW OR INTERPRETATION AFTER THE PROVISION OF OUR EXPERT HOUR SERVICES. MATERIAL OR CONTENT PROVIDED BY SALTO X OR POSTED ON SALTO X PLATFORM REGARDING INVESTMENT, TAX, AND RELATED PLANNING OR LEGAL TOPICS SHOULD NOT BE RELIED UPON, STANDING ALONE OR WITHOUT THE GUIDANCE OF A CAPABLE PROFESSIONAL, TO SUPPORT PERSONALIZED DECISION-MAKING BY OR YOU. SALTO X AND ITS AFFILIATES DO NOT ENDORSE OR RECOMMEND SPECIFIC INVESTMENT COMPANIES OR PRODUCTS, FINANCIAL ADVISORS OR SERVICE PROVIDERS, OFFER FINANCIAL, INVESTMENT, OR LEGAL ADVICE OR MANAGEMENT SERVICES, OR SERVE IN A FIDUCIARY CAPACITY WITH RESPECT TO INVESTMENT OPPORTUNITIES.
IN NO EVENT SHALL SALTO X BE LIABLE HEREUNDER, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STATUTORY LIABILITY OR OTHERWISE), FOR ANY: (A) LOSS, ANY INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES WERE REASONABLY FORESEEABLE OR IF SALTO X WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; OR (B) DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THIS ADDENDUM OR YOUR ACCESS TO OR USE OF THE EXPERT HOUR SERVICES THAT EXCEED ONE HUNDRED EUROS (EUR 100). THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE INSUFFICIENCY OR FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY PROVIDED HEREIN.
CERTAIN JURISDICTIONS AND LAWS MAY NOT PERMIT SOME OR ALL OF THE DISCLAIMERS OF LIABILITY OUTLINED IN THIS SECTION. IF SUCH A JURISDICTION OR LAW APPLIES TO THE SUBJECT MATTER OF THIS ADDENDUM, THE FOREGOING DISCLAIMERS WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
GENERAL
No other terms or conditions of the End User Agreement or Customer Agreement not hereby otherwise modified or amended shall be negated or changed due to this Addendum. In the event of a conflict between the terms of the End User Agreement or Customer Agreement and this Addendum, the terms of this Addendum shall take precedence.
GOVERNING LAW
The Addendum and the legal relations deriving from it between the End User or Customer and Salto X shall be governed by the laws of the Republic of Estonia.
If any disputes arise from or relating to the Addendum, the parties shall attempt to resolve them through negotiations. If the matter is not resolved by negotiations, the Harju County Court located in Estonia shall have exclusive jurisdiction as a court of first instance for all disputes arising out of or relating to the Addendum.
AGREEMENT
By signing up for the Expert Hour Services, you agree that you have read, understand, and accept your obligations and responsibilities stated above, and you understand Salto X’s responsibilities and limit of liabilities as explained above and as set forth in the End User Agreement or Customer Agreement. This Addendum may be amended at any time, and your continued use of the Expert Hour Services will be considered your acceptance. You also agree that you have read our Privacy Policy.
WITHDRAWAL RIGHTS
The right of withdrawal only applies to the End Users who are European consumers (“European Consumers”).
Unless exceptions apply, the European Consumers may be eligible to withdraw from this Addendum within the period specified below (generally 14 days), for any reason and without justification.
To whom does the right of withdrawal apply?
Unless any applicable exception is mentioned below, the End Users who are European Consumers are granted a statutory cancellation right under EU rules to withdraw from contracts entered into online (distance contracts) within the specified period applicable to their case for any reason and without justification.
Customers and End Users who do not fit this qualification cannot benefit from the rights described in this section.
Exercising the right of withdrawal.
To exercise their right of withdrawal, End Users must send a withdrawal notice to Salto X stating their intention to withdraw from this Addendum.
End Users are free to express their intention to withdraw from this Addendum by making an unequivocal statement in any suitable way. In order to meet the deadline within which they can exercise such right, End Users must send the withdrawal notice before the withdrawal period expires.
When does the withdrawal period expire?
The withdrawal period for European Consumers expires 14 days after the day that the Addendum is entered into.
You cannot exercise the right of withdrawal if you enter into this Addendum for the Expert Hour Services and the service's performance starts before the end of the 14-day period.
You cannot exercise the right of withdrawal if you represent the Company and the Company is the receiver of the Expert Hour Services.
Effects of withdrawal.
Salto X will reimburse the European Consumers who correctly withdraw from an Addendum for payments made to Salto X under this Addendum and indicated within the withdrawal notice.
Such reimbursement shall be made without undue delay and, in any event, no later than 14 days from the day Salto X is informed of the European Consumers' decision to withdraw from the Addendum. Unless otherwise agreed with the European Consumers, reimbursements will be made using the same means of payment as used to process the initial transaction. In any event, the European Consumers shall not incur any costs or fees as a result of such reimbursement.
CANCELATION FOR SCHEDULED CALLS
Cancellation Notice.
You may cancel scheduled calls up to 24 hours before the appointment time to receive a full refund.
Cancellations made less than 24 hours before the scheduled appointment will not be eligible for a refund.
Rescheduling Policy
You may reschedule the call before the original appointment time without any additional charge.
No-Show Policy
If you do not show up for the scheduled call without prior notice, the session will be considered completed, and no refund will be issued.
Refund Process.
For eligible cancellations, refunds will be processed within 5-7 business days and credited back to the original payment method.
How to Cancel or Reschedule.
You can cancel or reschedule your call through the link provided in the confirmation email or by contacting our support team at info@saltox.co.
CONTACT INFORMATION
For any questions or concerns regarding cancellations, withdrawals or other topics, please contact our support team at info@saltox.co.
